Policies & Wine legend

 
 

WINE DESCRIPTION legend

BOTTLE SIZES

 
HA BOTTLE LEVELS.jpg

WINE FILL ILLUSTRATION

Image is approximate. Allowances are made for various bottles shapes, neck lengths and shoulder styles

WINE FILL

bn --- base neck
ts --- top shoulder
vhs --- very high shoulder
hs --- high shoulder
htms --- high-to-mid shoulder
ms --- mid shoulder
ls --- low shoulder

CORK & CAPSULE

cc --- corroded capsule
crc --- cracked capsule
cuc --- cut capsule
nc --- nicked capsule
noc --- no capsule
oxc --- oxidized capsule
tc --- torn capsule
sdc --- slightly depressed cork
spc --- slightly protruding cork
sos --- signs of seepage
ssos --- slight signs of seepage

LABEL CONDITION

bsl --- bin-soiled label
fl --- faded label
gsl --- glue-stained label
ll --- loose label
nl --- nicked label
scl --- scuffed label
tal --- tattered label
tl --- torn label
tsl --- tissue-stained label
wasl --- water-stained label
wisl --- wine-stained label
wl --- writing on label
wrl --- wrinkled label

PREFIX MODIFIERS TO THE ABOVE

l --- lightly
h --- heavily

OTHER

ocb --- original cardboard box
ogb --- original gift box
owc --- original wood case

BOTTLE SIZES

Half Bottle --- .375 liters
Bottle --- .750 liters
Magnum --- 1.5 liters
Marie-Jeanne --- 2.25 liters
Double Magnum --- 3 liters
Jeroboam (Burgundy, Champagne &
Rhone) --- 3 liters
Jeroboam (Bordeaux) --- 4.5-5 liters
Rehoboam --- 4.5 liters
Imperial --- 6 liters
Methuselah --- 6 liters
Salmanazar --- 9 liters
Balthazar --- 12 liters
Nebuchadnezzar --- 15 liters
Melchior --- 18 liters

 

promotional shipping or Deliveries

IMPORTANT ANNOUNCEMENT REGARDING SHIPPING:

USPS DOES NOT ACCEPT SHIPMENTS OF ALCOHOL. ALL ALCOHOL SHIPMENTS ARE SHIPPED VIA AUTHORIZED CARRIERS. Buyers must select FedEX delivery option at time of check out. Purchases without FedEX shipping paid will be contacted for payment of balance due as necessary. No alcohol will be send using USPS shipping option(s).

From time-to-time we offer promotionals on alternate platforms and through our networking relationships. Learn more below.

STANDARD FRIDAY DELIVERY: $10 per order, any size.

  • We will contact buyer to schedule a delivery window (2-4 hour window for most)

  • Available to addresses within 10 mile radius of Culver City warehouse

  • Adult signature required at time of delivery

PROMO OFFERS: FREE DELIVERY FRIDAY

  • We will contact buyer to schedule a delivery window (2-4 hour window for most)

  • Available to addresses within 10 mile radius of Culver City warehouse

  • Adult signature required at time of delivery

  • Minimum Dollar order qualifier. Reference current period offer email for details.

  • Use discount code: FDF

  • Code available only during the promo period

See details below on additional services

standard shipping & returns

Chapter4 prices do not include shipping, handling, insurance, foreign duties or sales tax (where applicable). Shipping rates are calculated by the carrier and passed to the buyer. Our products are packed in FedEx/UPS-approved shippers with protective inserts.

Street addresses and phone numbers are required for all shipments. In the United States, an adult over the age of 21 must be present to sign for the shipment. Common Carrier fees are passed through to buyer.

We cannot deliver to Post Office boxes. We cannot deliver to Certain US States. Full list available here

State Law: Shipping alcohol requires adult signature at time of delivery. It is incumbent upon the buyer to ensure an adult above the age of 21 will sign for the receipt of shipment. Chapter 4 is not responsible for non-delivery if an adult is not able to sign for receipt of shipments.

Local delivery options is PENDING. Inquire with us: EMAIL TEAM

For full information on shipping and returns, please see our Shipping & Return Policy for details

 

how quarterly shipping works

To bring you the very best wine prices and to hedge against poor weather risk Chapter 4 consolidates wine shipping to 4 periods throughout the year.

Refer to our calendar for approximate shipping windows

To maximize client cost savings and efficiency Chapter 4 fulfills shipping when purchases accrue in full 12 bottle case units.

For our best shipping rates follow these steps at time of check out:

  1. Enter Shipping code: HOLD4-12

  2. Check out / payment for wine due

Following the above will designate your purchase in a HOLD status. NO SHIPPING WILL BE CHARGED AT THIS TIME. Chapter 4 will contact the buyer prior to the quarterly shipping period to arrange for shipping payment.

Priority Shipping - outside of quarterly window is a premium service with additional fees.

Clients requesting a priority shipping service may request to receive purchases outside of quarterly period. To receive timely shipment of purchase(s) just proceed through check out and pay for shipping.

All HOLD4-12 purchases are stored free of charge in our secure and temperature controlled warehouse. Approximately 1 week prior to the projected shipping release date we will contact you to confirm the shipment E.T.A. is appropriate for your schedule. Questions? Email Us: Team@chapfour.com

 

How local pick up works

Clients may request to pick up their purchase.

Pick up are available only on Tuesdays & Thursdays

MUST INCLUDE YOUR ORDER NUMBER(S) (found in email confirmation of order)

We require 48 hours notice to prepare your order in most instances.

We have two ways you can make your request: SMS text or book an appointment, select the following:

SEND TEXT

Email Us for APPOINTMENT